Returns & Exchanges
At Topologie, we want you to be completely satisfied with your gear. If your purchase isn't quite right, you can return or exchange unused items in their original packaging within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the product is in its original, sellable condition.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 7-10 business days to your original payment method.